Star 8 Terms & Conditions – Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Star 8 ("Platform", "We", or "Star 8") governing your use of the website, mobile application, and all services provided under the domain star8.best.

By performing any one of the following actions, you are deemed to have fully accepted and agreed to these Terms:

• Registering a new account on the Star 8 platform.
• Log in to an existing account
• Making any deposit or withdrawal
• Using any game or betting service on Star 8.
• Claiming or using any bonus or promotion

To register and use Star 8 services, you must meet all of the following eligibility requirements at all times:

• Minimum age: You must be at least 18 years old at the time of registration and throughout the period of platform use.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• Non-star 8 employees: Employees, contractors, agents, and their immediate family members working for Star 8 or its business partners are not permitted to become members.
• Not on the exclusion list: You are not enrolled in any active self-exclusion programme or known exclusion list.

Star 8 reserves the right to request age and identity verification documents at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension or closure.

Each individual is only permitted to hold one (1) account only on Star 8. Registering, operating, or using multiple accounts for any purpose is strictly prohibited, including but not limited to:

• Claiming a welcome bonus or new promotion more than once
• Circumventing betting limits or account restrictions
• Exploiting or manipulating the gaming or betting system.
• Concealing your true identity for fraudulent purposes.

You are solely responsible for ensuring that your account information is accurate, up to date, and complete. You are also responsible for keeping your password and login credentials confidential. Star 8 will not be liable for any losses arising from unauthorised access to your account due to your own negligence.

Star 8 supports the following payment methods available to users in Malaysia. All transactions are processed in Malaysian Ringgit (RM/MYR):

Withdrawal conditions that all Star 8 members must comply with:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals may only be made to a bank account or eWallet registered under the same name as the Star 8 account holder.
• Members must fulfil any applicable wagering requirements before a withdrawal can be approved.
• Star 8 reserves the right to request identity verification (KYC) before processing withdrawals that exceed a specified amount.
• Approved withdrawals will be processed within 5 minutes for regular members and 3 minutes for VIP members.

Star 8 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms that must be met before the bonus value or any associated winnings can be withdrawn.

General terms applicable to all Star 8 bonuses:

• The welcome bonus is available to new members only who have not previously registered with Star 8.
• Each bonus carries a wagering requirement (e.g. 30x), meaning you must wager an amount equal to 30 times the bonus value before any withdrawal is permitted.
• Only bets placed with real money count towards wagering requirements unless otherwise stated.
• Bets placed on certain games may be excluded from contributing to wagering requirements – please refer to the specific bonus terms for each promotion.
• Unused bonuses will expire 30 days from the date of crediting unless a different validity period is stated.
• Star 8 reserves the right to modify, suspend, or cancel any bonus at any time without prior notice.

All bets placed on the Star 8 platform are subject to the following general betting rules as well as the specific rules applicable to each game category:

• Minimum bet: RM5 for most markets. Specific limits may vary by game type.
• Maximum bet: Limits apply and may vary by market, tournament, and membership account status.
• Odds change: Odds displayed are current odds. Star 8 reserves the right to update odds at any time before a match begins. Confirmed bets will be settled at the odds in effect at the time of confirmation.
• Live betting: Live bets are final once confirmed and cannot be cancelled.

For settlement of Sports Betting including Malaysian Super League football, EPL, badminton, Mobile Legends (MLBB) esports, and other sports:

• Matches that are postponed and resumed within 48 hours will be settled based on the final result.
• Matches that are cancelled or cannot be settled within the specified period — all bets will be voided and stakes fully refunded.
• Match results confirmed by the official organising body are final for the purposes of bet settlement.

The following activities are strictly prohibited on the Star 8 platform and may result in account suspension, voiding of winnings, and legal action:

• Registering multiple accounts for the purpose of claiming duplicate bonuses or circumventing restrictions.
• Using automation software, bots, or scripts to play or place bets.
• Colluding with other players to cheat in poker, casino games, or Sports Betting (match-fixing).
• Using insider or non-public information to gain an advantage in Sports Betting.
• Any form of fraud, document forgery, or submission of false information during registration or the verification process.
• Using a Star 8 account for money laundering or financing any illegal activity.
• Abusing the bonus system through arbitrage techniques or deliberate bonus fraud.

Star 8 takes the protection of our members' personal data seriously. We adhere to international data protection standards in the collection, processing, and storage of your personal information.

The information we collect includes, but is not limited to, your full name, phone number, email address, identification details, and financial transaction information. This information is used for:

• Identity verification and fraud prevention
• Processing of financial transactions
• Account and promotional communications
• Compliance with legal and regulatory requirements
• Service improvement and user experience enhancement

Your information will not be sold, rented, or shared with third parties for marketing purposes without your consent. For full details on our privacy practices, please refer to Privacy Policy us, which forms part of these Terms.

Account closure by member: You may close your Star 8 account at any time by contacting our customer support team via email or live chat. Before closing, ensure there is no remaining balance in your account. Closed accounts cannot be reopened.

Account termination by Star 8: Star 8 reserves the right to suspend, freeze, or terminate any account at any time without prior notice if:

• The member has breached any provision of these Terms.
• There is suspected fraudulent activity or money laundering
• A member provides false information during registration or the KYC process
• Account inactive for more than 12 consecutive months
• A request has been made by a competent authority

In the event of account termination due to a breach of these Terms, Star 8 reserves the right to withhold the account balance pending investigation. If the breach is substantiated, the balance may not be returned.

Star 8 provides this platform on an "as is" basis without any express or implied warranties. To the extent permitted by applicable law, Star 8 shall not be liable for:

• Financial losses incurred as a result of betting activity on our platform.
• Service interruptions, technical failures, or internet connectivity issues beyond our control
• Data loss due to system failures beyond Star 8's reasonable control
• Unauthorised access to your account resulting from your own negligence
• Errors or omissions in content provided by third parties

Under no circumstances shall Star 8's maximum liability to you for any claim exceed the amount of active deposits in your account at the time the claim is made.

Star 8 reserves the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon publication on the platform unless stated otherwise.

When significant changes occur, Star 8 will:

• Updating the "Last Updated" date at the top of this document.
• Sending notifications to members via their registered email address
• Displaying an in-platform notice for a minimum of 7 days

Continued use of the Star 8 platform after any updated Terms are published constitutes acceptance of those changes. If you do not agree with the changes, you must stop using the platform and close your account.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of Star 8's services, we encourage you to contact us first before taking any further action.

Official Star 8 communication channels:

• Support email: support@star8.best
• Live chat: Available 24/7 within the platform – click the chat icon at the bottom of the screen
• Response time: Emails are answered within 24 hours; live chat is typically < 3 minutes.

For complaints that cannot be resolved through the above channels, you may refer the matter to an independent dispute resolution body recognised by the regulatory authority that issued Star 8's licence. Details of that body are available upon request via our support email.